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• UK
• International

UK Delivery Information

Here at Woodhouse Clothing, we know that offering the best range of designer menswear and a great website experience is only part of the service. We aim to make sure your product arrives when expected, with the minimum of fuss.

For UK orders, we have 3 main UK delivery methods:

STANDARD DELIVERY (2-4 WORKING DAYS)

Orders to most of the UK mainland are dispatched by Evri. Orders placed before 4pm will usually be processed that day and delivered in 2 to 4 working days. Orders placed after 4pm on Friday or on Saturday and Sunday are processed the following Monday. Deliveries to some remote areas and all offshore areas of the UK are sent by Royal Mail Tracked. Please note that Royal Mail do not deliver on Sundays. Click here for Royal Mail delivery areas.

This option is £4.95 and available on all orders under £150.

You will be kept up to date about the progress of your delivery by email and/or text notifications.

If you have not received your parcel within 10 working days, please contact our Customer Services team.

NEXT DAY DELIVERY

Orders to most of the UK mainland are normally sent by Evri. This option is £5.95. You should receive your order on the next day if placed before 4pm on weekdays. To help you, please use the following table:

Place Your Order By 4pm	Receive Your Order
Monday	Tuesday
Tuesday	Wednesday
Wednesday	Thursday
Thursday	Friday
Friday	Saturday

Place Your Order	Receive Your Order
Saturday	Tuesday
Sunday	Tuesday

You will be kept up to date about the progress of your delivery by email and/or text notifications.

Our team do not work Bank Holidays, so orders placed on a holiday are sent the next working day. Deliveries to some remote areas and all offshore areas of the UK are sent by Royal Mail Special Delivery. Please note that Royal Mail do not deliver on Sundays and cut off for next day delivery with Royal Mail is 3pm. Click here for Royal Mail delivery areas.

Orders over £200 receive free next day delivery.

PREMIUM NEXT DAY DELIVERY

Orders to most of the UK mainland are delivered the next day by DPD within a one hour delivery window, plus get the option to track or divert your parcel or leave more instructions. Order by 4pm on a weekday to receive your order next day. Certain postcodes excluded.

We reserve the right to make alternative arrangements for delivery, which will depend upon the carrier we use to deliver the goods. This may include leaving the goods with a neighbour or in a safe place in or around your property.

Here is a summary of all the delivery methods offered by Woodhouse Clothing (UK):

 

Royal Mail Delivery Areas

If your postcode area is in the list below and you have selected Next Day Delivery, your parcel will come via Royal Mail.

Area	Postcode
Aberdeen	AB30-38
Northern Highlands	AB39-56
Northern Ireland	BT1-82
Northern Highlands	FK17-21
Glasgow	G83
Guernsey	GY1-9
Northern Highlands / Oban	HS1-9
Isle of Man	IM all
Northern Highlands	IV all
Jersey	JE1-5
Arran / Oban	KA27-28
Northern Highlands, Orkney, Shetland	KW all
Oban	PA20-99
Northern Highlands / Oban	PH17-99
Scilly Isles	TR21-25
Orkney / Shetland	ZE1-3

If you have any further questions about our UK delivery service, please contact us.

International Delivery Information

If you are ordering from outside the UK, we aim to make sure your experience is just as good as that of our UK customers, and your product arrives when expected with the minimum of fuss.

Our Delivery Territories

The method and cost of delivery to each country varies and is calculated at checkout.

For overseas orders, we will dispatch your goods by international courier once we have bank authorisation (which can take up to 72 hours).

Please note that deliveries to certain international destinations may be subject to additional charges, if the order contains a large number of items. If this is applicable to your order, our customer service team will contact you.

In some cases, our international carriers may contact you to provide additional information for customs clearance purposes. If you do not provide the requested information your parcel may be destroyed and in this case no refund will be offered.

EU Delivery

Delivery usually takes between 2 and 5 working days from dispatch for most EU countries, but please allow up to 10 working days.

Worldwide Delivery

Delivery usually takes between 2 and 5 working days from dispatch for United States, Canada, Japan and Australia/New Zealand, but please allow up to 15 working days.