Feefo Reviews - Average 96% (11187 reviews)

Date Score Customer Comment Our Response
27-Jan-2020 Service:

Product:

Service rating : Arrived the following day as requested. No issues so no need to use customer service
Product : Excellent product at a good price.
26-Jan-2020 Service:

Product:

Service rating : Good prices , website very good and quick delivery also Klarna pay later
Product : Lovely soft material washes really nice and is a great fit
26-Jan-2020 Service:

Product:

Service rating : V fast delivery and good jacket
Product : Efficient customer service and fast delivery
26-Jan-2020 Service:

Product:

Service rating : The order is always delivered promptly and I have never had any issues.
Product : Perfect fit and look, the design was exactly as shown on the web site.
25-Jan-2020 Service:

Product:

Service rating : I prefer the Royal Mail service to customers aboard... I dislike DHL due to higher fees!!!
Product : Have four other colours in it and so already knew my size!
25-Jan-2020 Service:

Product:

Service rating : Top quality products at great prices with a second to none delivery service.
Product : Excellent product at a great price . really good quality .
25-Jan-2020 Service:

Product:

Service rating : Quality service from these guy's
Product : Great fit, lovely feel
25-Jan-2020 Service:

Product:

Service rating : You exchange and refund items efficiently and correctly, in my experience. The clothes are great and website logical but a bit slow. Lost a star because the size guide is too generic. If clothing is modelled and the model's measurements noted below you'd probably get less returns. Over all... Read More.
24-Jan-2020 Service:

Product:

Service rating : The item was competitively priced as I had shopped around. Once purchased the communication was excellent and delivered within a matter of days.
Product : Loved the item, fit is excellent and great detail.
24-Jan-2020 Service:

Product:

Service rating : Wide choice of good brands. The best site in my price range I have found. Fast delivery. Recommended
Product : Very stylish, but it is what you would expect given the price
24-Jan-2020 Service:

Product:

Service rating : Always great quality clothing and service.
Product : Great fit and a super price.
24-Jan-2020 Service:

Product:

Service rating : Brilliant quick delivery
Product : Always buy from this website
24-Jan-2020 Service:

Product:

Fantastic service from the Woodhouse team.
24-Jan-2020 Service:

Product:

Service rating : My purchase on 8/1/20 was an exchange & recived it swiftly a few days later
However I also sent a product back for Refund which you acknowledged receipt of by email on 6/1/20
You advised to allow 3-4 working days for the Refund, unfortunately 18 days later & still no...
Read More.
Hello,

Thank you for your feedback.

Please accept my apologies for the delay processing your refund. I can see that this has now been processed on our system and should be cleared in the next few days.

Apologies again.

Kind regards
Customer Services
24-Jan-2020 Service:

Product:

Service rating : Repeat customer, thanks to good prices and secure delivery. A++
Product : Great jeans, either smart or casual. Work with white, black, pink, etc.
24-Jan-2020 Service:

Product:

Service rating : Excellent
Product : Excellent nice soft material
23-Jan-2020 Service:

Product:

Service rating : Excellent customer service, next day delivery option and wide range of clothing brands.
Product : Good quality polo shirt. Attention to detail with the fabric stitching.
23-Jan-2020 Service:

Product:

Great delivery service
23-Jan-2020 Service:

Product:

Service rating : Excellent, always 5 star service, earning points as you spend. Great range of brands to suit all.
Product : Casual and comfort at a great price 👍
23-Jan-2020 Service:

Product:

Service rating : Unfailingly prompt. Never had a problem in all the years Ive been buying from them. Latest purchase arrived when they said it would.
Product : Always a good selection of Fred Perry on offer. This was no exception. Hadn't bought an FP top in a while, but the M3600 range are a cut...
Read More.
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